Terms and Conditions

Last Updated: October 28, 2024

1. Introduction

Welcome to Utila-U-Chilla. These Terms and Conditions (“Terms”) govern your access to and use of our services, including the Utila-U-Chilla package tours and merchandise sales. By booking a tour or purchasing merchandise, you agree to comply with and be bound by these Terms.  

2. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional guidelines referenced herein.    

3. Modification of Terms

Utila-U-Chilla reserves the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications indicates your acceptance of the new Terms.    

4. Services Offered

4.1 Utila-U-Chilla Package

• A one-week tour around Utila and Cayos Cochinos.
• The itinerary is flexible and can be customized according to your preferences.
• Activities may include climbing steps and other physically demanding tasks.

4.2 Merchandise

• Branded hats, shirts, and other merchandise available for purchase.    

5. User Requirements and Restrictions

• Physical Fitness: Participants must be physically fit and able to climb steps and engage in physically demanding activities.
• Accessibility: The tour is not handicap accessible.
• Age Restrictions: Participants under the age of 18 must be accompanied by a legal guardian.
• Health Conditions: Participants with medical conditions should consult a doctor before booking and inform us of any special requirements.

6. Payment Terms

• Payment Method: All payments are processed through Square.
• Upfront Charge: A 100% upfront payment is required at the time of booking.
• Currency: All prices are listed and must be paid in U.S. dollars.  

7. Cancellation and Modification Policy

7.1 Cancellations

• More than 30 Days Before Trip: Eligible for a 50% refund of the total booking price.
• Within 30 Days of Trip: No refunds will be issued.

7.2 Modifications

• Changes to Booking:
• Subject to availability and may incur additional charges.
• Process:
• All requests for cancellations or modifications must be made in writing via email to contact@utilauchilla.com

8. No Warranties or Guarantees

• Utila-U-Chilla does not offer any warranties or guarantees regarding the experience except that we strive to provide the best possible service.
• All services are provided “as is” without any express or implied warranties.

9. Limitation of Liability

• Utila-U-Chilla shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to physical injuries, loss of enjoyment, or travel delays.
• Our liability is limited to the amount paid for the services purchased.

10. Dispute Resolution

10.1 Governing Law

• These Terms are governed by and construed in accordance with the laws of the United States.

10.2 Jurisdiction

• Any legal actions or proceedings arising out of or relating to these Terms shall be resolved in the courts located within the United States.

10.3 Disputes in Honduras

• For disputes that require resolution in Honduras, Honduran laws and regulations will apply.

11. Intellectual Property Rights

• All content, trademarks, logos, and data on this website, including but not limited to text, graphics, icons, and images, are the property of Utila-U-Chilla.
• Users are prohibited from reproducing, distributing, or otherwise using any of the materials without prior written consent.